AI · Governance

AI policies

Thresholds, routing, escalation, model selection · last updated by Sam Hagen on 2026-05-02

Active policies

24

across thresholds, routing, escalation, models

Confidence threshold

Medium · 0.70

global default · per-policy overrides allowed

Auto-escalations

8

per week · trailing avg

Models in use

4

Opus 4.7 · Sonnet 4.6 · Sonnet 4.6 (vision) · Haiku 4.5

Recommended adjustments
AI-flagged · producers decide
  • Risk flag confidence at 0.70 is producing 23% false positives this month — consider raising to 0.75.
  • Brief auto-categorization confidence threshold of 0.65 means 1 in 8 intakes still goes to human review — within target.

AI grounded in last 30 days of policy outcomes

Default ladder

Default escalation chain when no special-case rule applies

  1. 1
    Producer (24h SLA)
  2. 2
    Account Lead (escalates after 24h or producer-marked)
  3. 3
    SVP of Production (escalates after 48hor budget impact > $50K)
  4. 4
    CEO (last resort, manual escalation only)
Special-case ladders

Override the default ladder for specific failure classes

  • Permit-blocked events

    Producer → Legal → Account Lead → Sam

  • Vendor MSA disputes

    Sourcing → Legal → Account Lead → CEO

  • Brand misalignment

    Creative Director → Account Lead → Brand SVP

Escalation thresholds

Numeric triggers that promote a flag up the ladder

  • Budget impact > $50K triggers SVP escalation
  • Days-to-event < 14 AND status
    blocked
    triggers Account Lead immediately
  • SLA breach triggers next-up escalation

AI flags, doesn’t fix · every threshold change is logged and reversible · 24 active policies govern the system